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Your voice on health and social care

Healthwatch Oxfordshire calls for better GP services in Witney


Healthwatch Oxfordshire Executive Director Rosalind Pearce is pressing for better GP services for Witney after the watchdog on health and social services conducted a month long-survey in the town.

 She said: “Our report  highlights the increasing pressure on GP services, which is only going to increase as Witney’s population increases. 

 “I hope that GP services in Witney will be expanded accordingly.” 

The Healthwatch Oxfordshire report showed that 26 per cent of the people who gave a rating for their GP surgery complained about the length of time it took to get appointments, the length of time it took to get through on the telephone to book an appointment and waiting times in the surgery to see a doctor.

 Some people also expressed concern over the impact that the closure of the Deer Park surgery, which was announced earlier in the year, is having on waiting times for appointments with their GP.

 The report looked at people’s experiences of all aspects of health and social care. Healthwatch Oxfordshire, the county’s independent health and social care watchdog, made direct contact with more than 1,000 people during the month-long project, with 487 people completing a questionnaire.

The survey found that overall 74 per cent of people who gave their Witney GP surgery a rating thought it was good or very good.

Overall other findings on the full range of health and social services showed that 70 per cent of people rated the range of services good or very good, with 14 per cent rating services as poor or very poor.

 Other comments highlighted the need for more doctors and more funding.

 Rosalind Pearce added: “We shall be bringing these opinions to the attention of the Oxfordshire Clinical Commissioning Group, which pays for GP services in Witney, with a recommendation that these concerns are addressed urgently during the forthcoming public consultations on changes in the way health services are provided.”

 The full report is available to read at http://www.healthwatchoxfordshire.co.uk/healthwatchoxfordshirereports